Museum Tour Guide / Interpreter (Full-Time)
Position: Tour Guide / Interpreter I or II
Department/Division: Museum / Operations
Status: Full-time, Regular Employee
Pay: $14.38 to 16.38 per hour (DOQ)
Reports to: Museum Operations Manager
Benefits: Health & Flex benefits eligible, Amenities pass for employee & family, Parking
Retirement: State Employee Retirement System (GSEPS)
Closing date: Open until filled. *Note: This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants should fill out their applications completely to be considered. Applicants without accompanying documents when required will not be considered.
Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles, and just a few miles from St. Simons Island, Sea Island and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co-exist.
Job Summary:
Provides enthusiastic and dynamic instruction for school groups, motor coach groups, and the general public, serving a wide range of audiences. Under general supervision, performs general operational duties such as performing tours, providing security for tour homes and objects in the museum collection, interacting with guests, providing information and answering questions in a professional manner. Provides excellent customer service to visitors of the historic district. Participates in the development of new programs and assists with research, special projects, archival organization, and curatorial duties as assigned.
Description:
Status: Full-time, Regular Employee
Pay: $14.38 to 16.38 per hour (DOQ)
Reports to: Museum Operations Manager
Benefits: Health & Flex benefits eligible, Amenities pass for employee & family, Parking
Retirement: State Employee Retirement System (GSEPS)
Closing date: Open until filled. *Note: This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants should fill out their applications completely to be considered. Applicants without accompanying documents when required will not be considered.
Jekyll Island is dedicated to maintaining the delicate balance between nature and humankind through conservation, education, and preservation. Surrounded by salt marshes, expansive oceanfront, and ancient maritime forests, it is situated within the chain of the Golden Isles, and just a few miles from St. Simons Island, Sea Island and Brunswick. As a State Park, Jekyll Island is a coastal haven where nature and humans peacefully co-exist.
Job Summary:
Provides enthusiastic and dynamic instruction for school groups, motor coach groups, and the general public, serving a wide range of audiences. Under general supervision, performs general operational duties such as performing tours, providing security for tour homes and objects in the museum collection, interacting with guests, providing information and answering questions in a professional manner. Provides excellent customer service to visitors of the historic district. Participates in the development of new programs and assists with research, special projects, archival organization, and curatorial duties as assigned.
Description:
- Provides a variety of interpretive experiences relating to Jekyll Island’s eventful past.
- Conducts tours of the Jekyll Island National Historic Landmark District and other historic sites on Jekyll Island, delivering quality educational experiences for school groups, motorcoach groups, and the general public.
- Operates and drives motorized vehicles as assigned. This includes golf carts, motorcars, gas and electric trolleys.
- Provides security for museum properties and collections, staffs special events and venue rentals, and ensures guest safety. This requires accessing and navigating multiple floors of historic buildings and surrounding grounds.
- Performs daily inspections on museum equipment, vehicles, and buildings and performs light custodial duties.
- Assists with general clerical duties for the department with professionalism and courtesy, to include answering the phone and distributing messages correctly, copying, laminating, and faxing material as requested, mail distribution, and creating correspondence as directed.
- Participates in regular staff development training sessions.
- Conducts research and project development for museum efforts as assigned.
- Participates in and contributes to maintaining lines of communication between Museum Operations and the Curatorial staff. Works with the Curatorial department to provide accurate and excellent interpretation of Jekyll Island’s past.
- Maintains a cooperative and pleasant work relationship with fellow employees, volunteers, and guests of Jekyll Island.
- Performs other duties as assigned.
Minimum Qualifications:
- Must be at least 18 years old and possess a valid drivers license.
- High school diploma or equivalent is required.
- Minimum of two (2) years interpreter or related experience, this may include a mix of education and practical experience in areas such as customer service, public speaking, teaching or similar.
- Demonstrated experience in group management, excellence in customer service.
- Must be a skilled and effective communicator and dynamic presenter with a commitment to learning and education
- Positive, friendly, outgoing, adaptable personality a must.
- Must be self-motivated; able to work independently and with a team.
- Must have flexible availability, including nights, weekends, and holidays.
- Predictable attendance and punctuality is required.
Interpreter II Qualifications:
- Meets the minimum qualifications of the Interpreter I plus
- Bachelor degree or advanced studies in history, public history, museum studies or related field
- Certified Interpretive Guide by the National Association of Interpretation
Physical Requirements/Working Conditions:
- Exert up to 50 pounds of force occasionally and/or up to 20 pounds of force frequently and/or up to 10 pounds of force constantly to move objects.
- More than 50% of the typical work day may be spent walking, sitting and standing.
- Between 25% and 50% of the typical work day may be spent climbing stairs, pushing and pulling.
- Less than 25% of the typical day is spent balancing, stooping and/or crouching, kneeling, reaching, sitting and repetitive motions of the wrists, hands or fingers.
- Sensory abilities required are feeling, grasping and touching with more than 50% of the time spent talking and hearing.
- Visual abilities to perform tasks required are to operate motor vehicles or heavy equipment and determine the accuracy, neatness, thoroughness of work assigned or to make general observations of facilities or structures.
- Required to perform work in outdoor environmental conditions. Exposure to extreme heat, high humidity and occasionally adverse weather conditions as well occasional extreme cold.
- Will be exposed to hazards such as moving mechanical parts and moving vehicles.
- Will be subject to atmospheric conditions such as fumes, oils, odors, dusts, mists, or poor ventilation.
- Will be subject to close quarters, such as narrow aisles or passageways/hallways.
- Noise levels are considered normal to loud, may require worker to shout.
This description of job responsibilities is intended to reflect the major responsibilities and duties of the job and is not intended to describe minor duties or other responsibilities that may be assigned from time to time.
This position is subject to close at any time once a satisfactory applicant pool has been identified. Applicants who complete the online application process will receive an email receipt of submission to the email address provided. If email confirmation is not received, applicant may contact Human Resources at 912-635-4024 for confirmation, however, due to the volume of applicants received, we are unable to provide information on application status after receipt. Applicants who need assistance to accommodate a disability may request and accommodation by contacting Human Resources at 912-635-4024.
All qualified applicants will be considered but may not necessarily receive an interview. Incomplete applications or applications without accompanying documents when required will not be considered. Selected applicants will be contacted for the next steps in the selection process. Successful completion of background check is required including credit when applicable to the position. Relocation expenses are not authorized, applicants should consider this when applying.
Jekyll Island Authority is an Equal Opportunity Employer. The Authority supports equal employment opportunities for all persons without regard to race, color, religion, sex, national origin, age, veteran status, or any other status protected by law. The Jekyll Island Authority is a Drug-free workplace.
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Additional Info
Job Type / Type of Position : Full-Time
Position : Tour Guide / Interpreter I or II
Organization : Jekyll Island Authority
City : Jekyll Island
Primary Category : Misc
Experience Requirement : 1-2 years
Salary : $14.38 to 16.38 per hour (DOQ)
Salary Calculations/Paid : Hourly
Job Contact Email : dkarstensen@jekyllisland.com
Job Contact Phone Number : 912-635-4024
Job Contact Name : Dana Karstensen
How to Apply : https://hcm.paycor.com/l/r/24715574
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